Report a Bug

We work hard to bring you the best version of the app we can, but some bugs still slip through the cracks.

If Transit isn't working properly and you think you've found a bug, please send us an email to let us know so that we can get it fixed. 

Report a Bug

  1. Take some screenshots or a screen recording of the bug.  
  2. In the top left-hand corner of the screen, tap the gear icon. 

  3. Tap the Transit logo at the top of the screen:
  4. Tap Contact Us
  5. Attach your screenshots or screen recordings to the email and include as many details as possible about the bug. 
  6. Send it! 

You can also email us directly at

We're not able to respond to all the emails we get, but we do read them all!

Still need help? Contact Us Contact Us